Training Courses

Being in work brings about lasting change to people who have faced challenges in their lives, helping them move on from homelessness, poor health and well being, offending backgrounds and substance misuse.

Having a job provides a real sense or purpose, belonging and worth and opens up opportunity. Much of what we do at the Foyer is about enabling those who have faced difficulties in their lives to progress into work.

Our employability programmes are often tailored to skills shortages in the local economy working closely with employers to help ensure positive outcomes for those moving towards and into work, helping to match a person’s aspirations and goals to industry needs; a ‘win win’, delivering real and lasting change.

Work experience is critical. Organisations and businesses large and small can provide placements; building confidence and equipping individuals with valuable transferable skills for the work place.

Working with partners we offer a ‘pipeline’ of informal as well as accredited learning and training opportunities, to suit people at different points of moving towards, into work and in work in Aberdeen City, Aberdeenshire and Moray.

We are a respected training provider with a proven track record, experienced in delivering a variety of training courses to a number of industry sectors.

An accredited SQA centre we also deliver on-the-job training tailored to employer needs based on national quality and service standards such as SVQs in Retail, Management, Customer Service, First Aid, Business Administration and Food Hygiene, at a range of SVQ levels

For details please see 'Accredited Qualifications for your Employees' below.

Towards and into work

We deliver against Stages 2, 3 & 4 of Skills Development Scotland’s Employability Fund contract.

Stage 2the Kick-Start Programme 

Kick-start is a self development programme aimed at young people aged 16+ who are deemed suitable to join at Stage 2 on the Employability pipeline.

The course is  tailored to the individual’s needs  through initial and ongoing assessments and is designed to create a positive and safe environment in which students can learn practical skills that will help them progress towards employment, further training or college. Although tentatively a 12 week course there is no actual time limit or set weekly attendance times. 

Students will also have the opportunity to work towards formal qualifications at SQA Level 3 in Communications, Problem Solving and Working with Others. There will also be opportunities to participate in work experience placements or take part in Community projects.

Stage 3the Kick-Start to ---- Programme

The course for people aged 18+ is tailored to an individual’s needs through initial and ongoing assessments and is designed to create a positive and safe environment in which students can learn practical skills that will help them progress towards employment or further training in a particular sector ie Kick-Start to Construction, Kick-Start to Retail, Kick-Start to Hospitality.

We work with students to establish their goals and source resources to help them achieve this. “Kick-start to”  aims to make learning fun, increase confidence and self esteem and provides direction and routine to gain access to the skills needed to set goals and understand the world of work within the clients chosen industry or sector.

This programme is for those aged 16+. On programme time will vary from 2 - 12 weeks, or more, depending on the needs of the individual.  Students will be focusing on employability skills and practical skills pertinent to working within their chosen sector.  There will also be the opportunity for some to participate in certificated vocational training such as Construction Skills Certification Scheme (CSCS Card) and Manual Handling, Food Hygiene and First Aid.

Stage 4Sector Based Work Academy (SBWA) 

Stage 4 is open to those aged 16+ who are deemed ready and available to take up paid employment and a SBWA can last from 1 week to 6 weeks. A SBWA normally follows the pattern of

  • A period of training
  • A period of work experience placement
  • A guaranteed interview

 CONTACT

Aberdeen City -  01224 212924 

Prince's Trust Team

The Foyer in partnership with North East Scotland College delivers the Prince’s Trust Team programme in Aberdeen City, Peterhead, Fraserburgh and Ellon. The 12 week programme for 16-25 year olds offers exciting challenges which help build young people’s confidence and motivation, while providing new skills and qualifications. Find out more.

ARC (Aberdeen City)

ARC Employability delivered in partnership with Alcohol & Drugs Action on behalf of NHS Grampian is an Aberdeen City based employability support service for those in recovery from substance misuse, commissioned by NHS Grampian and Aberdeen City Council and part of the Aberdeen Recovery Community.

ARC works with individuals to create opportunities for learning, skills development, work experience and volunteering to increase employment prospects. 

CONTACT

Loraine Stephen -  07876860562 or email loraines@aberdeenfoyer.com

Lifeshaper  (Aberdeen City only)

12 week programmes run in Aberdeen 3 times a year delivered by the Foyer in conjunction with North East Scotland College. Lifeshaper is designed to assist those who have experienced substance misuse problems establish a positive and healthy lifestyle by establishing structure and routine in their lives and developing new skills and interests.

Lifeshaper runs on the ethos of “work rest and play” and this is integrated throughout the timetable which includes confidence building, relapse prevention, local investigation projects, IT, relaxation techniques such as yoga, meditation and auricular acupuncture.

Also included in the timetable are arts & crafts, health & wellbeing and regular outings to take part in physical activities such as wall climbing, horse riding, sponsored walks and quad biking.

Contact: Libby Milne  01224 252360  elizabethm@aberdeenfoyer.com

Learning Houses (Aberdeenshire only) 

The two Learning Houses offer access to a range of supported opportunities, ICT and guidance services free of charge. They also provide study or meeting space and information on further education and training.

The houses are open to all individuals wishing to develop their skills.  Support is offered to those who need to update their skills to enable them to job search in the digital age, set up email accounts and Universal Jobmatch accounts as well as other support around the Welfare Reform agenda.

Peterhead Learning House 

1-3 Kirk Street, Peterhead

Tel: 01779 474820

Fraserburgh Learning House

JIC Building, Albert Street
Fraserburgh AB43 9JL

Tel: 01346 514003

Foyer REACH

Foyer REACH follows a weekly structure based on community involvement, personal development, wellbeing and employability learning. We work in partnership with Aberdeenshire Alcohol and Drug Partnership and North East Scotland College.

Participants will gain a City & Guilds Level 1 Certificate in Employability Skills. The REHIS Food Hygiene Certificate, First Aid at Work Certificate and ASDAN Volunteering Award will also be available.

Workshops will take place focused on wellbeing and goal-setting for the future. We will work in partnership with other agencies to ensure specific recovery support is available to those who need it, as well as peer mentoring and service user involvement opportunities.

COURSE OUTLINE

Week 1/2: Getting to Know You: A chance for participants to get to know each other and start working as a team, through team games and creativity sessions.  A First Aid at Work Certificate will be gained.

Week 3/4/5: Personal Development: Workshops in personal development skills, budgeting, planning, health and wellbeing and activities to broaden confidence, such as self-defence classes. REHIS Food Hygiene Certificate will be gained.

Week 6: Outdoor Adventures: A chance for the group to try out new activities using their new team-working skills and gaining self-confidence.  Activities will be suited to team members’ physical abilities.

Week 7/8: Community Projects: The group will plan and carry out projects to benefit the community, giving them a sense of purpose and learning essential planning and project management skills.

Week 9: Next Steps: A range of future options will be explored including volunteering, further education and employment. The group will be introduced to all the different agencies that can help them on their way.

Week 10/11: Community Challenge: This is the group’s chance to put into action all the new skills they have learned through the course and when they will plan activities to make a difference in their community. All planning and work will be done by team members, giving a fantastic sense of accomplishment at the end. ASDAN Volunteering Award will be gained.

Week 12: Moving On / Graduation: The group will plan a graduation ceremony taking stock of all they have achieved and inviting their friends and loved ones to share in their success.

Week 13/14: Employability Extra: Participants will be supported to attend a suitable 2 week work placement to gain experience or do other employability activities such as IT courses.

CONTACT

ABERDEEN CITY (Marywell Centre) - Dave McDonald 01224 212924 or email david.mcdonald@aberdeenfoyer.com 

FRASERBURGH/ELLON  - Becky Neil  07970707239 or email rebeccan@aberdeenfoyer.com

PETERHEAD (Kirk Street) -  Rob Campbell  email rob.campbell@aberdeenfoyer.com

INVERURIE (the NESCOL Learning Centre) - Carly Patterson  email carly.patterson@aberdeenfoyer.com

 

Short Courses (Aberdeen City) / Individual Training Accounts (ITAs)

Get up to £200 towards the cost of a training course

Achieve qualifications to enter employment 

You could receive up to £200 towards a single course or training episode per year. ITA funding could be right for you if you are: 

  • Aged 16 or over
  • Not in education or involved in any other SDS funded programme
  • Unemployed and looking to get back into work
  • Employed and earning less than £22,000 per year
  • Resident in Scotland 

At the Foyer you can use ITAs for the following training:


C.S.C.S. Card Qualification (Some Trades Included) 

The Construction Skills Certification Scheme (C.S.C.S.) card will allow holders the opportunity to gain access to sites throughout the UK. We will give instruction on relevant Health and Safety matters and present the client for testing for the Level 1 Health and Safety in Construction qualification. When a candidate is deemed ready we will then present them for testing to gain the necessary full C.S.C.S. Card. There are 2 training sessions followed by 2 exams. This course cost includes training delivery, 2 exams, certificates and the C.S.C.S. card upon successful completion of both exams. 

 

OPITO Approved Banksman Slinger 

Category A qualification in Banksman Slinger/Signaling. This course is run over 3 days. The aims and objectives of Stage 1 initial training programme is to provide candidates, who have little are no experience of the Banksman and Slinger role, with the basic knowledge of activities and the safety and regulatory requirements of those activities. Following instruction and demonstration by the training staff, the delegate will then demonstrate basic Banksman and Slinger practical skills. This training programme aims to prepare delegates with the basic Level 1 Banksman and Slinger skills to prepare them to develop to Stage 2 once in industry. 

 

World Host Principles of Customer Service 

One day, world class, customer service training course that provides candidates with invaluable skills and essential principles and techniques for service professionalism across all sectors. The programme encourages customer loyalty, reduces costs to attract new business to a company which goes the extra mile to put customers first. Candidates will be trained on:

- An understanding of the importance of customer service in various sectors.

- How to make an excellent first impression and make customers feel welcome.

- How to address customers to ensure a good rapport is made whilst remaining professional.

- Communication skills for success.

- How to empathise with customers in difficult situations and how to handle their concerns correctly.

- Why listening is an essential part of the customer service process and how to listen effectively.

- How to go the "Extra Mile" including making 5 commitments on how they will apply these commitments within their organisation. This training could be applied to any sector. 

 

Emergency First Aid in the Workplace  SCQF Level 5

This 1 day course is a recognised first aid workplace certificate which incorporates basic life support, minor injuries, AED Training (as recommended by the HSE) and EpiPen Awareness. Employees will gain skills and confidence in using techniques and equipment of emergency first aid at work and the roles and responsibilities of first aiders.

 

Elementary Food Hygiene SCQF Level 5

This 1 day course enables delegates to develop an understanding of the principles of elementary food hygiene. The course covers the main causes of food related illness, appropriate measures to prevent food poisoning, food allergens, current food safety legislation and demonstrates an understanding of the food safety management systems based on HACCP.

 

Please note individuals can purchase these courses without an ITA and a group rate is available for bookings of 6 people and over.

For further information or to book a course please contact Bronagh Cameron, bronaghm@aberdeenfoyer.com or call 01224 252363/07944299390 

ACCREDITED QUALIFICATIONS FOR YOUR EMPLOYEES - including Modern Apprenticeships

How can you improve your company’s performance?

Education and training of your employees is an investment which leads to clear benefits for your company and helps increase performance and efficiency in an ever more competitive market.

How can we help?

Aberdeen Foyer is an accredited SQA centre which means we deliver in-house and on-the-job training and employability programmes based on national quality and service standards.  

Improve your company’s performance by upskilling and qualifying your employees. We provide support for gaining awards in the workplace such as:

Certificate of Work Readiness

This is an accredited SQA qualification designed specifically for people who are ready for their first experience of the world of work or have been disengaged for a period of time, but need some guided support. It includes a unique employer assessed work experience placement, providing a meaningful qualification. The certificate is supported and endorsed by employers and organisations. Candidates will complete a minimum of 190 hours work experience.

SVQs (Scottish Vocational Qualifications)

SVQs will give you a focused, on-the-job context for training your staff, tailored to your business needs and in line with National Occupational Standards.

Results of an extensive study* of SVQs in the food and drinks manufacturing sector have shown significant improvements in employees’ performance: 

Increase in productivity by 20%, quality 12% and staff retention by 27%

Accidents down 56%, complaints down  by 12%, decrease in absenteeism by 20% and wastage by 6% 

* SQA Report 2015

The Foyer delivers SVQs in Retail, Management, Customer Service, Business Administration and Hospitality, at a range of SVQ levels.

 

Modern Apprenticeships

Modern Apprenticeships are supported by Skills Development Scotland and are a fantastic way of developing your staff.  Funding is available for various age categories.  The funding helps to support individuals through a Modern Apprenticeship. Apprenticeships are available at levels 2 and 3 depending on an individual's skills and experience.  Upon completion candidates will receive a SVQ and Modern Apprenticeship certificates.

C.S.C.S. Green and Trade Cards

This qualification was developed by industry in partnership with Construction Industry Training Board. From 1 July 2014 people wishing to apply for CSCS Cards need to: Pass a Level 1 Award in Health and Safety in a Construction Environment qualification or Hold a Valid Site Safety plus Health and Safety Awareness Course.

Manual Handling Awareness

This course provides general guidance to assist workers and managers to meet the requirements of the Manual Handling Operations which came into force at the end of 1992.  Participants will learn about the basic rules of Manual Handling and the factors which affect the risk of injury during manual handling operations.  A level 2 award in the Principles of Manual Handling certificate from the British Safety Council.

Health and Safety

The level 1 award in Health and Safety in a Construction Environment is accredited by the UK qualifications regulators in the Qualifications and Credit Framework. The level 1 award provides learners with an essential foundation in relevant matters of Health and Safety.  It is suitable for those already employed in the industry seeking to renew their knowledge in this area.

 

World Host Principles of Customer Service SCQF Level 5

This one day world class customer service training course provides delegates with invaluable skills and essential principles and techniques for service professionalism in areas such as Hospitality, Travel, Tourism, Passenger Transport and Retail.  The programme encourages customer loyalty, reduces costs to attract new business to a company which goes the extra mile to put customers first.

Delegates will learn

  • the importance of excellent customer service
  • the skills of effective communication
  • how to listen to customers and respond effectively to their needs
  • working towards 'WOW'!

 

 Emergency First Aid in the Workplace  SCQF Level 5

This one-day course is a recognised first aid workplace certificate which is looking at basic life support and minor injuries, AED training as recommended by the HSE and EpiPen Awareness. Employees will gain skills and confidence in using techniques of emergency first aid at work and the roles and responsibilities of first aiders. 

Elementary Food Hygiene SCQF Level 5

This 1 day course enables delegates to develop an understanding of the principles of elementary food hygiene. The course covers the main causes of food related illness, appropriate measures to prevent food poisoning, food allergens, current food safety legislation and demonstrates an understanding of the food safety management systems based on HACCP.

 

L&D9I (Assessor Qualification) - Assess Workplace Competence Using Direct and Indirect Methods

This unit is for those who assess in the workplace using a wide range of assessment methods such as: 

• observation

• examination of work products

• questioning

• discussing with candidates

• witness testimony

• examining candidate statements 

• assessing candidates in simulated environments 

• Recognising Prior Learning (RPL) - otherwise known as the Accreditation of Prior Achievement (APA) 

 

L&D11 (Internal Verifier Qualification) - Internally Monitor and Maintain the Quality of Workplace Assessment 

This unit is for those monitoring assessment processes and decisions within an organisation and helping to maintain and improve the quality of workplace assessment.

The internal quality assurance process being conducted by the internal verifier-candidate can be done for SVQs, work based qualifications or in-company standards.

  

CONTACT                                                                                                                          

For further information or to book a course please contact Bronagh Cameron, bronaghm@aberdeenfoyer.com or call 01224 252363/07944299390    

ESF OUTREACH TEAM - ABERDEENSHIRE

ESF new JPG 0617 resized


ESF OUTREACH SERVICE - ABERDEENSHIRE

  • Referrals can be taken from Peterhead, Fraserburgh,Banff, Ellon, Inverurie, Stonehaven (and surrounding areas)
  • Referrals can be taken from anyone, Substance misuse services, GPs, CPNs and OTs, Jobcentre Plus, Aberdeenshire council or in person (self)
  • Age 16-65

The role of Outreach is to offer support within the community for people who are in or out of work, training or a positive destination. Outreach can offer 1:1 time with service users to find solutions to barriers they face which prevent them from moving on. i.e. previous substance use, little or no experience or skills,  lack of engagement with services, low motivation and aspirations, poor lifestyle choices, lack of routine, lack of confidence, poor relationships, financial and other worries, unsure what’s available to help, difficulties with mental health and emotional wellbeing. We often work with those far removed from the labour market and accept this can itself be a barrier. We are not time limited to working with an individual.

If you have any clients you feel may benefit from our service please forward their details on to Outreachnorth@aberdeenfoyer.com 

If you would like to have a chat first, please give us a call. 

Rachel Isherwood (North Aberdeenshire) - Team Leader-Outreach Service

07467919786  rachel.isherwood@aberdeenfoyer.com

Outreach Worker - Mhairi Fyffe (Peterhead, Ellon ,Cruden Bay, Mintlaw surrounding areas)  07467919821  mhairi.fyffe@aberdeenfoyer.com                                                                           

Outreach Worker - Leanne Roberston (Fraserburgh, Crimond, Banff and surrounding areas) 07880031879   leanne.robertson@aberdeenfoyer.com

Outreach Worker (Inverurie, Ellon, Stonehaven, Westhill and surrounding areas)
07848 450833
 

ESF OUTREACH - FINANCIAL INCLUSION 

The Foyer is now offering free, confidential money and budgeting advice as part of a new Outreach service.   Our main aim is to is help clients to gain control of their financial affairs. This will involve income maximisation, working with clients to budget better to try and prevent the client from getting into debt and to help to deal with any existing debt issues. 

The advice will be tailored to suit the needs of the individual and will address any risks they might face. We will be requesting that clients provide us with written permission to act on their behalf and agree to provide accurate information on their income and outgoings. 

If you have any clients you feel may benefit from our service please forward their details on to Outreachnorth@aberdeenfoyer.com 

If you would like to have a chat first, please give us a call.  

Outreach Worker – Financial Inclusion, Nicola Watson (Peterhead, Ellon and surrounding areas)  07717723024   Nicola.watson@aberdeenfoyer.com